R2ONACD (real-time)

Last Updated : Aug 23, 2022 |
Prolog information
Metadata
Keywords:
The R2ONACD item is included in the following database tables:

Split/skill tables

The number of Reserve 2 agents who are on ACD calls for this skill.
The R2ONACD item is available on Avaya communication servers with the EAS feature.
This is a status item.