Uploading a backup file for restore

Last Updated : Dec 21, 2025 |

About this task

Perform the following procedure to restore using an uploaded backup file to reconstruct data on your Avaya Aura® MS.

Important:

If you are restoring the backup files to a system, then the system’s major, minor, and subminor version must match the major, minor, and subminor version of the system the backup came from. If it doesn’t match you must use the migration tool amsupgrade to migrate the data forward.

Important:

Backup data is not portable from one server to another. If you need to replace a server, you must configure the server with the same IP address and hostname so that the data is compatible. See Server replacement in Installing and Updating Avaya Aura® Media Server Application on Customer Supplied Hardware and OS.

Procedure

  1. Navigate to EM > Tools > Backup and Restore > Restore.
  2. On the Restore page, in the Restore Source drop-down list, select Upload Backup Files.
  3. Click Browse to select the backup files.

    You can upload a System Configuration and Application Content backup at the same time.

  4. On the Confirm Restore page, click Confirm to proceed with the restore.
    Important:

    Restoring a backup archive might impact running applications. After you click Confirm, the system invokes the restore task. EM and Avaya Aura® MS close the connections to all users until the system completes the restoration.

    Note:

    The time required to restore the application content depends on the amount of application data in the backup file.