Proposed solution

Last Updated : Nov 24, 2024 |

See proper security configuration documents and ensure that all settings are implemented correctly.

Some common solutions for these problems include:

  • Ensure that certificates on either side of the attempted connection did not expire.

  • Ensure that the Trust Anchor is in the Trust Store on all cluster nodes.

  • Ensure that all nodes in a cluster are TLS enabled for every interface.

  • When the IP address of a server changes, new certificates may be required if subject alt name is used.

  • If a restoration, using a backup file containing expired certificates or outdated TLS configuration settings was used, then fix the TLS configuration.

  • Some TLS changes require an Avaya Aura® MS restart for the changes to take effect.

  • Consult Avaya Support about the media security settings meeting the requirements.