VeriSign cannot sign a CSR generated by EM

Last Updated : Oct 29, 2014 |

Condition

VeriSign reports an error when you try to sign a certificate signing request (CSR) whichthat was generated by Avaya Aura® MS EM.

VeriSign rejects a CSR as improperly formatted when the CSR contains a Subject Alternative Name extension. VeriSign considers an included Subject Alternative Name extension as a separate certificate and requires fees to for each additional Subject Alternative Name extension included.

Proposed solutions

  • If you do not require a Subject Alternative Name extension in the CSR, then generate the CSR in EM without specifying a Subject Alternative Name extension.

  • If you require a Subject Alternative Name extension in the CSR, use the VeriSign website to add the Subject Alternative Name extensions required.