Enabling dual unicast monitoring

Last Updated : Nov 21, 2024 |

About this task

Avaya Aura® MS supports Prognosis from Avaya DevConnect Technology Partner, Integrated Research. Prognosis performance management software monitors voice quality, availability, and performance in real-time so that you can identify and resolve issues.

Perform this task to enable Prognosis unicast monitoring of the RTCP packets generated by Avaya Aura® MS.

Note:

The Avaya Aura® MS fully supports Prognosis Source Description (SDES) packet, Prognosis Application Packet Subtype 4 and Subtype 5. There is no support for other Application Packet Subtypes.

Before you begin

Ensure that the Prognosis monitoring system is available and configured to communicate with Avaya Aura® MS.

Procedure

  1. Navigate to EM > System Configuration > Media Processing > General Settings  > Dual Unicast Monitoring.
  2. To enable dual unicast monitoring, select Dual Unicast Monitoring.
  3. Enter the address of the destination monitoring server in the Monitoring Server IP field.
  4. Enter the port to use for the destination monitoring server in the Monitoring Server Port field.
  5. Click Save.
  6. Restart Avaya Aura® MS for the changes to take effect.