TLS connection issues

Last Updated : Nov 24, 2024 |

Clients using Transport Layer Security (TLS) are unable to connect to Avaya Aura® MS.

The possible causes for TLS connection issues include:

  • The certificates on either side of the attempted connection have expired.

  • The Trust Anchor configuration is incomplete.

  • All the nodes in a cluster are not TLS enabled.

  • The IP address of the server is changed.

  • The configuration is incomplete or pending a restart.

  • A backup file containing expired certificates or incorrect TLS configuration settings was restored.