Starting and stopping the media server

Last Updated : Nov 22, 2024 |

About this task

Use this procedure to Start, Stop, or Restart Avaya Aura® MS by using EM. The Start, Stop, and Restart actions for Avaya Aura® MS operate as follows:

Action

Description

Start

Starts all the necessary software processes to enable media server functionality. Ensure that Avaya Aura® MS is set to Stopped before using this function.

Stop

Ends all software processes that enable media server functionality and take the element out of service. Ensure that Avaya Aura® MS is set to Started before using this function.

Restart

Restarts Avaya Aura® MS, which is the same as stopping the media server and then starting the media server again. Ensure that Avaya Aura® MS is set to Started before using this function. The Service Status of Avaya Aura® MS must be set to Started before you can restart Avaya Aura® MS. Restarting Avaya Aura® MS is the same as stopping the media server and then starting the media server again.

Before you begin

Avaya recommends that you set the Operational State of Avaya Aura® MS to Pending Lock and then Lock before stopping or restarting a server with active sessions. This reduces the number of user sessions impacted by stopping the media server. For details, see Setting the operational state

Procedure

  1. Navigate to EM > System Status > Element Status.
  2. Depending upon the current and the required state, click Start, Stop, or Restart.
  3. Click Confirm.

    After a few seconds, the system updates the status fields and activates or deactivates the buttons based on the new state of the media server.

Related information
Setting the operational state