Managing the High Availability state

Last Updated : Jul 17, 2017 |

About this task

If you configured Avaya Aura® MS for High Availability, the system displays the High Availability state of the server on the EM > System Status > Element Status page. The More Actions drop-down menu contains state transition options, which are available only when High Availability is enabled. The High Availability state can be one of the following values:

Action

Description

Active

The server has a configured Service IP address and is providing service.

Standby

The server is inactive but remains synchronized with the active server.

Failed

The server has failed. The server will soon restart and transition to a Searching state.

Locked Active

The active High Availability server is Locked Active when you select Local High Availability State Lock on EM > Cluster Configuration > High Availability and the server is not shutdown.

Locked Standby

The standby High Availability server is Locked Standby when you select Local High Availability State Lock on EM > Cluster Configuration > High Availability and the server is not shutdown.

Shutdown

The server is in a management shutdown state and is not providing service.

Searching

The server tries to determine the state of the other server in the High Availability pair. The server remains in the Searching state for less than a second before transiting to the Active or the Standby state.

Procedure

  1. On one of the paired High Availability servers, navigate to EM > System Status > Element Status.

    Servers in the High Availability mode display an additional field, High Availability State, on the Element Status page, as shown below:

  2. Use the More Actions drop-down menu to select the required High Availability state. For example, you can choose Failover.

    The High Availability states listed on the menu depend upon the current High Availability State, which is shown on the Element Status page.

  3. Read the warning and then click Confirm to apply the state change.
  4. On the Element Status page, ensure that the High Availability State field now displays the new state.