Common alarms

24

Cassandra is not running.

76

Expired or license error and is within the grace period of 30 days.

78

Expired or license error and the grace period has expired.

90

CPU usage has exceeded the threshold by X percentage. 70% and above indicates warning severity.

92

94

CPU usage has exceeded threshold by Y percentage. 80% and above indicates major severity whereas 90% and above indicates critical severity.

242

Avaya Hybrid Cloud Gateway backup has failed.

244

Certificate is about to expire.

246

Certificate has expired.

250

New Avaya Hybrid Cloud Gateway software load is available for upgrade.

252

Low available disk space. Application partition has occupied X percentage space. 70% and above indicates warning severity.

252

Low available disk space. Log Partition has occupied X percentage space. 70% and above indicates warning severity.

254

Low available disk space. Application partition has occupied Y percentage of space. 90% and above indicates critical severity.

254

Low available disk space. Log partition has occupied Y percentage of space. 90% and above indicates critical severity.

256

Directory space is not sufficient for downloading upgrades.

260

Nginx is not running.

264

Connection of Avaya Hybrid Cloud Gateway to Avaya Aura® System Manager is lost.

Signaling connector alarms

28

Session Manager connection is down because it failed to connect to at least one Session Manager.

30

Session Manager connection is down because it failed to connect to more than one Session Manager.

34

Avaya Aura® Device Services connection is down.

34

Avaya Aura® Device Services connection is down due to misconfiguration.

Avaya Hybrid Cloud Gateway is not added as a trusted host on Avaya Aura® Device Services.

102

104

Session Manager has requested high latency with at least one Session Manager.

240

Session Manager connection is down due to misconfiguration.

Missing trusted Session Initiation Protocol (SIP) entity link.

Session Manager FQDN is not provisioned in the SIP entity of Session Manager.

248

Websocket connection of Gateway Connection Manager of UC3 is down.

262

Gateway Connection Manager of UC3 has high ping latency.

266

Avaya Aura® Device Services has high request latency.

268

Critical Threshold of JVM Memory is Y percent. 95% and above indicates critical severity.

270

Java Heap usage of the signaling connector has exceeded the critical threshold.

274

User session capacity. Warning threshold of Y (100%) number of users session is active.

276

User session capacity. Warning threshold of X (70%) number of users session is active.

286

Admin connector is down on all the nodes.

Admin connector is up now.

288

Admin connector Master instance is down.

Admin connector Master instance is up now.

Admin service alarms

258

Signaling connector is not running except for manual stop or restart.

278

Hybrid Cloud Manager (HCM) connection is down for other reasons.

280

Admin services standby instance is not running.

284

HCM connection is down due to misconfiguration.

Admin connector alarms

1

Admin connector fails to establish a connection to the Avaya Experience Platform™ Public Cloud Cloud.

2

Admin connector can establish a successful connection to the Avaya Experience Platform™ Public Cloud Cloud.

3

Admin connector fails to establish a connection to the Avaya Experience Platform™ Public Cloud Cloud due to incomplete configuration.

4

Admin connector can attempt connection after getting the required configuration.

5

Admin connector cannot successfully connect with Communication Manager or System Manager.

6

Admin connector can successfully connect to Communication Manager or System Manager.

7

Admin connector standby instance fails unexpectedly.

8

Admin connector standby instance starts successfully.

9

Admin connector fails to connect to the Avaya Hybrid Cloud Gateway database.

10

Admin connector connects successfully to the Avaya Hybrid Cloud Gateway database.