If you are an existing Avaya Experience Platform™ On-Prem customer who is on-premise and is using Active Directory (AD), you must perform the following SSO configuration to continue using the on-premise AD with Avaya Experience Platform™ (On-Prem + Connect):
-
On Application Center Administration, configure enterprise Active Directory Federation Service (ADFS) as the Security Assertion Markup Language (SAML) identity provider (IdP).
Use the ADFS metadata file to perform this configuration.
-
Download the Avaya Experience Platform™ (On-Prem + Connect) SAML service provider metadata.
-
On ADFS, import the metadata to configure Avaya Experience Platform™ (On-Prem + Connect) as a trusted party.
-
The user can open Avaya Workspaces in a web browser and click the name of the on-premise AD SAML IdP to initiate the SSO process.
-
The user can enter credentials to log in to IdP.
ADFS authenticates the user. If ADFS user authentication is successful, the browser redirects the user to Avaya Experience Platform™ (On-Prem + Connect).
-
Avaya Experience Platform™ (On-Prem + Connect) validates the SAML-authenticated user and logs in to Avaya Workspaces.
