Editing thresholds

Last Updated : Oct 16, 2023 |
Prolog information
Metadata
Keywords:
Edit existing queues if there is an error that you need to correct.
Before you begin
Log in to Application Center Administration as an account administrator.
  1. In the navigation tree, click Contact CenterQueue Threshold.
  2. In the row of the queue to update, click the Three Dots icon and then click Edit.
    STEP RESULT:
    Application Center Administration displays the Queue Threshold pane.
  3. Update the configuration and click Save.