The following table provides information about the supported templates for each channel:
|
Templates
|
Chat
|
Messaging
|
Email
|
|
Email template
|
No
|
No
|
Yes
|
|
Quick text template
|
Yes
|
Yes
|
Yes
|
|
URL template
|
Yes
|
Yes
|
Yes
|
|
File template
|
No
|
Yes
|
Yes
|
|
template
|
No
|
Yes
|
No
|
Note:
The WhatsApp template is applicable for WhatsApp messaging interactions.