Setting a number as the caller ID

Last Updated : Oct 02, 2023 |
Prolog information
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You can set a number as a caller ID to display to a customer during an outbound call. If you do not select a caller ID, the contact center displays all outbound calls as Anonymous or displays the configured display name.
Before you begin
Log in to Application Center Administration as an account administrator.
  1. In the navigation tree, click ChannelsVoice.
  2. On the My Numbers page, for the number to set as caller ID, click the Three Dots icon and then click Set as Caller ID.
    ADDITIONAL INFORMATION:
    The My Numbers page displays the Caller ID tag in the number row.
  3. To remove the number as the caller ID, click Remove as Caller ID.