New URL Template page field descriptions

Last Updated : Jan 11, 2024 |
Prolog information
Metadata
Keywords:
Field
Description
Name
Enter a name for the URL template.
Description
Enter a description for the URL template.
URL
Enter a URL.
Associate Template with Queue
Associate a URL template to a queue or multiple queues.
The associated URL templates are displayed to agents on the Digital Library widget as suggested responses in Avaya Workspaces.
Account administrators can associate templates using one of the following options:
  • All Queues: Associate a template to all the queues that are defined in the Application Center Administration including the default queues.
  • Search for a specific queue.
Save
Click to save the details.
Save and Publish
Click to save the details and make the template visible to agents.
Related links
Creating URL templates