System Status shows call states for both ends of a call.
State |
Trunk |
Idle |
There is no call or call attempt on this port or channel. |
Out of Service |
The port has been set out of service or the digital circuit (that this channel is on) is down. |
Connected |
The port has a connected call. |
Connected WAN |
This time slot in use to deliver WAN interface - digital trunks only. |
Parked |
The system or a user has parked the call. |
Seized |
The system has seized the line in preparation to make a call. |
Dialling |
The system has seized the line and dialed out digits but the call is not yet connected. |
Clearing |
The call is in the process of terminating or is in post call wrap-up. |
Pre-Alert |
The system has received an incoming on the trunk. The system is waiting for Caller ID. |
Outgoing Alerting |
The system has made an outgoing call on the trunk, The far end is alerting. |
Incoming Alerting |
The system has presented the incoming to a target at which it is alerting or queued. |
Paging |
Indicates one or more output points of a paging call. |
Recording |
The system is using the call record another call. |
Held at Central Office |
For European ISDN lines, the central office has the call on hold. It frees the Bchannel which returns to idle in System Status. |
Holding |
Indicates that the other party on the call is in one of the Held states: Held, Held for Transfer, Held for Conference, Held at Central Office, Hold Reminder. |
Connected Blind |
Indicates that this end of the call is connected and that the other party on the call is alerting with either a blind transferred call or a transfer return. |
Queuing |
Indicates that the system has queued the call for a hunt group. While queued, the call does not alert at any extension. |
Alerting Announcement |
Indicates that the call is alerting at one or more extensions or trunks and also currently connected to voicemail for a queuing announcement. |
Queuing Announcement |
Indicates a queued call connected to voicemail for a queuing announcement. |
Connected Announcement |
Indicates a connected call listening to a queuing announcement. |
When a call is alerting, one end is in the alerting state while the other is in the ringback state. From the view of the system, Ringback and Incoming Alerting are equivalent states. Similarly, Alerting and Outgoing Alerting are equivalent states.
The Trunk Summary and Extension Status screens show the direction of each call. Trunks show the as outgoing if the system initiated the call and incoming if the central office or network initiated the call. Extensions show the call as outgoing if the extension initiated the call and incoming if another party initiated the call.
