Starting System Status

Last Updated : Nov 11, 2020 |

About this task

There are a number of ways to start System Status. For example, you can launch it from IP Office Manager or IP Office Web Manager. The methods depend on whether you launch System Status installed locally on the PC or from the system.

To start System Status:

Procedure

  1. Use one of the following methods to start System Status:

    • To start a locally installed PC copy: Click the Windows Start icon and select Programs | IP Office | System Status. To do this from within the IP Office Manager application, select File | Advanced | System Status.

    • To start the system's copy in a web browser: Using a browser, enter the IP address of the system. The web page should show details of the system and a number of links. Select the System Status link. This method does not work if the IP Office has Avaya HTTP Clients Only enabled.

    • To start the system's copy in IP Office Web Manager: The method depends on the operating mode of the system:

      • IP Office Server Edition: Browse to https://:7070 where is the system's IP address. On the Solution page, click the icon next to the system details and select Launch SSA.

      • IP Office Basic Edition: Browse to https://:8443 where is the system's IP address. Click Monitoring and select System Status.

  2. The Logon menu appears with the Online tab selected. The Offline tab is used to select and view a previously saved snapshot file. See Snapshots.

    Setting

    Description

    Control Unit IP Address

    Enter the IP address of the system or use the drop down to select a previously used address.

    Services Base TCP Port

    This is the port used for the connection to the system when Websocket connection is not selected (see below). This should match the Services Base TCP Port setting of the system, set in its security settings. The default is 50804.

    HTTP Port

    This is the port used for the connection to the system when Websocket connection is selected (see below). The default is 8443.

    Local IP Address

    Default = Automatic. This option appears when starting a locally installed copy of System Status. If the PC has more than one IP address assigned to its network card or multiple network cards, you can select which address the application uses.

    User Name

    Enter a user name and password. By default, these match the settings of a system service user configured for access to the system. See Assigning Security Settings.

    Password

    Auto Reconnect

    If selected, the application automatically attempts to reconnect using the same settings if connection to the system is lost.

    Secure Connection

    Use an encrypted TLS connection to the system. If selected and the system is not configured for secure access, System Status offers to reattempt connection using unsecure access instead. See Assigning Security Settings.

    Websocket Connection

    When selected, a websocket connection on HTTP is used.
  3. Once all the details are set, click Logon.
Related information
System Status Application