Find answers to your technical questions and learn how to use our products
Search suggestions:
The originator information varies depending on whether the originating end is a trunk or not.
Includes all incoming calls on analog, dialog, or VoIP trunks.
Field
Description
Trunk
Includes fixed line number, URI group (SIP lines) and channel (for digital and VoIP lines).
Current State and Time in State
See Call States (Extension).
Incoming Caller ID
The caller ID name and number.
Incoming DID
The incoming DID digits (when applicable).
Codec
Selected via H.323/SIP messages and may change during the call.
VoIP Trunk (H.323, SCN or SIP)
The system calculates these statistics as defined in RFC 1889.
Round Trip Delay
Receive Jitter
Transmit Jitter
Receive Packet Loss
Transmit Packet Loss
The state of the call associated with the button.
Currently At
Users – The user name and number. For multi-line sets, the button number and button type.
Voicemail Call flow – For calls originated by voicemail, System Status shows no call flow name.
Data Service – The service name.
Park Slot – The park slot number.
Conference – The conference number.
Multicast – Multicast.
Dialed Digits – The digits that were dialed by the user.
Codec (if applicable) – Selected via H.323/SIP messages and may change during the call.
Previous Topic
Next Topic