Abandoned Calls

The Active Calls screen splits to display a list of incoming calls on a trunk where the caller disconnected before the call was first answered.

Absolute Time

Applies to the 24-Hour Performance History. Each line shows the actual time in 24-hour clock format at which the reported 15-minute period started.

Activate Backup Server

Transfer voicemail server operation to the configured backup voicemail server.

Alarm History

Display the alarm history details

Allow Registration

Allow handset registration on the selected SIP DECT base station.

Back

Returns to the previous screen.

Backup System Files

Backup the files in the systems /primary folder to the /backup folder.

Change Admin State

Change the state of the selected trunk between out of service and in service.

Call Details

Displays call details for the selected call, trunk or trunk channel.

Cancel Shutdown

Cancel the graceful shutdown of the selected SIP trunk if not completed. If the trunk has completed the graceful shutdown, select Force Into Service.

Clear

Clears the selected alarms. If the alarm is still active (red) it remains but with the occurrences count reset to 1.

Clear Abandoned Calls

Clears the list of all abandoned calls. This updates the date and time and enables the logging of further abandoned calls.

Clear Alarm History

Clear the historical alarms displayed.

Clear All

Clears all listed historical alarms that are no longer active. Note that any alarms still active (red) remain but with the occurrences count reset to 1.

Clear All Dynamic Locations

Third-party applications can use the system's location API to dynamically set the location of extensions. This button clears the dynamic location information currently held for all extension.

Clear Boot Flags

IP500 V2 only. During system booting various flags are set indicating from which source the system booted, etc. Occasionally it may be required to clear those flags.

Clear Dynamic Location

Third-party applications can use the system's location API to dynamically set an extension's location. This button clears the dynamic location information currently held for the extension.

Clear In Fallback

Clear the currently selected SSL VPN service's fallback status.

Close Location API

Close the dynamic extension location API.

Conference Details

Available for calls in a conference. Displays the conference details

Conflicts

Displays any conflicts with directory entries on other systems if in a multi-site network.

Copy System Card

This option is available for IP500 V2 control units fitted with a System SD and Optional SD card. When selected, the system copies the contents of the System SD card to the Optional SD card. Note that this process can take several hours.

Details

This button displays additional information. See System Hardware Details.

Disconnect

Clears the current call. The button cannot stop alerting calls on Loop Start, T1 Loop Start and T1 Ground Start lines.

Format

This option is available for IP500 V2 memory cards. When selected, the system formats the card, erasing all existing contents.

Force Into Service

Take the selected SIP trunk out of 'Out of Service' (OOS) status.

Force Out of Service

Force the selected SIP trunk into 'Out of Service' (OOS) status. This immediately disconnects any current calls on the trunk.

Full Details

Resume the full display of Active Calls from the reduced active calls state .

Graceful Shutdown

Cause the selected SIP trunk to block any additional calls and go into Out of Service (OOS) state when all current calls on the trunk have ended.

Inject Error

Insert an error into the digital trunk during a loopback test.

Membership

Display the users who are members of the selected hunt group.

Pause

Stops the screen from updating. The button label and function changes to Resume when the screen is paused.

Ping

Perform a Ping action from the selected interface (system, line or extension) and display the results. See Ping.

Print...

Prints all information available in the current screen (including any information currently scrolled off).

Refresh

Updates the screen. This button appears on screens that do not update automatically.

Relative Time

Applies to the 24-Hour Performance History. When selected, for each line, the time value indicates how far into the 15-minute interval the line occurs. For example, 3 minutes appears as 00:03.

Remove

Remove the currently selected entry from the list. This removes any blocking currently applied to that entry.

Remove All

Remove all the current entries from the list. This removes any blocking currently applied to those entries.

Renew Licenses

Force the system to immediately revalidate its license entitlements rather than waiting for the next automatic check.

Reregister

This option can be used to force Avaya IP phones to reregister without restarting.

Reset Base

Reset (reboot) the selected SIP DECT base station.

Reset Base to Default

Reset the selected SIP DECT base station to its factory default settings.

Reset Base Admin Pass

Reset the selected SIP DECT base station's administration password.

Reset Handset

Reset the selected SIP DECT handset.

Reset All Handsets

Reset all handsets registered to the selected SIP DECT base station.

Restart

This option can be used to force Avaya H.323 IP phones to restart. When the phone restarts, they checking their current firmware against that available on the configured file server. We recommend that only small groups of up to 15 phones restart at any time. Attempting to restart larger numbers of phones can cause System Status to appear to frozen.

Reset

Resets all utilization counters (number of calls and total duration) for the displayed trunk to 0.

Reset Trunk

Reset the selected digital trunk.

Restores System Files

Restore the files from the /backup folder to the /primary folder. You must restart the system for it to use the restored files.

Resume

Resumes updating screen in real time. When pressed, the button label and function changes to Pause.

Save As...

Saves the information shown on the screen to a text file (TXT or CSV). You can only save trace screens as CSV text files.

Select

Show details for the currently selected item.

Set In Fallback

Set the currently selected SSL VPN service into fallback status.

Show Blanks

Applies to 24-Hour Performance History. Show any 0 error values as blanks.

Show Zeros

Applies to 24-Hour Performance History. Show any 0 error values as zeros.

Shutdown

Memory card. Shuts down the services provided by the memory card, including embedded voicemail. Once shutdown, the system switches of the card LED and you can safely remove the card.

Shutdown

Unified Communications Module. Stop the services provided by the Unified Communications Module and then shutdown the module. However, you must not physically remove the module until you have done a full system shutdown.

Shutdown System

Shutdown the system either for a period of time after which it automatically restarts or until manually restarted.

Start Test

Start loopback testing on the trunk. You can only start testing when the Whole Line is set to Out of Service. When testing starts, the test results appear below the list of channels. During the test, the button label and function changes to Stop Test.

Start Up

Restart a shutdown memory card or Unified Communications Module.

Stop Test

Stop loopback testing on the selected trunk. The button label and function changes to Start Test.

Summary

Return to the System Hardware Summary menu. See System.

Switch to Backup Node

Switch the IP DECT system to the backup system.

Switch to Primary Node

Switch the selected IP DECT user back to the primary system.

Synchronize

Used for the ACCS SIP application server. Causes a manual synchronization of the agents between the application server and the telephone system.

Test Alarm

Request the IP Office system to send a test alarm.

Test Location API

Test the location API by requesting the dynamic extension location information.

Trace

Starts a trace of the rows selected. System Status displays a trace for each call associated with the selected trunk or extension. See Trace.

Trace All

Starts a trace for the whole trunk group or extension. System Status displays a trace for all calls associated with the trunk or extension. See Trace.

Trace Clear

Clears the trace and continues tracing.

Unregister Handset

Unregister the select SIP DECT handset from the base station.

Unregister All Handsets

Unregister all the handsets from the selected SIP DECT base station.

Unsubscribe

Force an IP DECT extension to unsubscribe.

USB Boot

Instructs the Unified Communications Module to start up and boot from a bootable USB memory key if present. Requires the Unified Communications Module to be shutdown first.