Resources

Last Updated : Nov 13, 2020 |

Path: Resources

This screen provides a summary of key resources and their current usage in the system.

Figure : 1. The Resources Menu




Information Displayed

Information

Description

Music on Hold Source

The system provides music on hold using either an internally stored file or an externally connected audio input.

Configuration Size

The maximum possible size for the system configuration. This varies depending on the type of control unit.

Configuration Used

The current configuration size.

Memory Free

The number of free Kbytes.

8kHz Clock Source

Indicates which digital trunk the system is configured to use as the trunk clock source.

Channels Table

This table lists details of various resource channels. See the Channels table below.

Number of Channels

The total number of resources available in the system.

Number in Use

The number of resources that are currently in use.

Usage

The percentage of the resource currently being used.

Congestion Count

The total number of times that requests for a resource exceeded the available resource .

Last Date of Congestion

The last occasion when insufficient resources were available.

Channels

This table lists details of various resource channels.

Channel

Description

VCM Channels

The system uses voice compression channels for calls between IP and non-IP devices (trunks and or extensions).

Data Channels

The system uses data channels for Remote Access (RAS), Internet Access, and voicemail sessions. A data channel is an internal signaling resource used whenever a call goes between the IP network and an exchange line. For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.

Modem Channels

This is the internal IP400 modem card. The 'private' modem in a Small Office Edition base unit or an ATM4 card is not included in these channels.

Conference Channels

The number of channels available for conference members (parties) depend on the type of system control unit. Systems use these channels for conference calls and for features such as call intrusion and call recording.

VM Channels

The number of voicemail channels available and the number in use.

Buttons

The following buttons can appear on this screen:

Button

Description

Pause

Stops the screen from updating. The button label and function changes to Resume when the screen is paused.

Resume

Resumes updating screen in real time. When pressed, the button label and function changes to Pause.