Callback and Returning Calls

Last Updated : Nov 12, 2020 |

For these types of call, System Status reports the following as the call originator:

Call Type

Originator

Transfer Return

Transferee

Hold Reminder

The party who was the originator before initiating hold.

Park Reminder

The park slot. The reminder is a new call. If the reminded party picks this call up, parked and new calls will combine in the same way as a transfer completion.

Automatic Callback

The party that requested the callback.

Voicemail Ringback

The party receiving the callback.