Change history

Last Updated : Jul 16, 2025 |

The following changes are made to this document since the last issue:

Issue

Date

Summary of changes

9

August 2025

For Release 4.3, added the following sections:

For Release 4.3, updated the following sections:

8

March 2025

For Release 4.2, added the following sections:

For Release 4.2, updated the following sections:

7

January 2025

For Release 4.1.0.2, added the following sections:

For Release 4.1.0.2, updated the following sections:

6

June 2024

For Release 4.1, updated the following sections:

For Release 4.1, added the following sections:

5

March 2024

For Release 4.0, updated the following sections:

  • Provision User field descriptions

  • Adding users in bulk

  • Renumbering the extension

  • Setting an extension as primary

  • Editing agent login ID settings

  • Changing the SIP password

  • Add voicemail field descriptions

For Release 4.0, added the following sections:

  • Viewing status of a station

  • View station status field descriptions

  • Avaya Experience Platform™ Public Cloud user overview

  • Editing an Avaya Experience Platform™ Public Cloud user

  • Exporting Avaya Experience Platform™ Public Cloud user profiles

  • Avaya Experience Platform™ Public Cloud user profile overview

  • Exporting Avaya Experience Platform™ Public Cloud user profiles

4

December 2023

For Release 3.9, updated the following sections:

  • Renumbering the extension

  • Setting an extension as primary

  • Add station field descriptions

  • Updating supervisor VDN

  • Updating supervisor vector

  • Updating supervisor skills

  • Add VDN field descriptions

  • Add hunt group field descriptions

  • Searching workflow logs

  • Searching transaction logs

  • Opening a support ticket

For Release 3.9, added the following sections:

  • 911 inform user overview

    • Adding a 911 inform user

    • Add 911 inform user field descriptions

    • Editing a 911 inform user

    • Exporting 911 inform users

    • Deleting a 911 inform user

  • Registered stations

    • Registered stations field descriptions

    • Retrieving latest SIP registered station from System Manager

    • Exporting registered stations details

  • List trace overview

    • Retrieving latest list trace detail from CM

    • Exporting list trace details

3

August 2023

For Release 3.8, updated the following sections:

  • Provision User field descriptions

  • Renaming user resources

  • Voicemail overview

  • Adding a voicemail

  • Add voicemail field descriptions

  • Deleting a voicemail

  • Exporting voicemail details

  • Updating voicemail settings

  • Changing the voicemail template

  • Changing the voicemail password

  • Workflow logs overview

For Release 3.8, added the following sections:

  • Adding button modules

  • Assigning an IP phone group ID to a station

  • Unlocking voicemail account

  • Coverage path management

    • Adding a coverage path

    • Coverage path field descriptions

    • Editing a coverage path

    • Exporting a coverage path

    • Deleting a coverage path

  • Music on hold management

    • Music on hold field descriptions

    • Editing a music on hold entry

    • Exporting music on hold entries

  • Pickup group overview

    • Adding a pickup group

    • Add pickup group field descriptions

    • Editing a pickup group

    • Deleting a pickup group

  • Coverage answer group overview

    • Adding a coverage answer group

    • Coverage answer group field descriptions

    • Editing a coverage answer group

    • Exporting a coverage answer group

    • Deleting a coverage answer group

2

March 2023

For Release 3.7, updated the following sections:

  • Rebranded product name from Avaya OneCloud to Avaya Enterprise Cloud

  • Adding a user

  • Provision User field descriptions

  • Deleting user resources

  • Adding users in bulk

  • Deleting users in bulk

  • Updating agent login ID skills

  • Add station field descriptions

  • Deleting a station

  • Updating phone buttons

  • Adding a mailbox

  • Add mailbox field descriptions

  • Updating supervisor VDN

  • Adding a VDN

  • Editing a VDN

  • Adding a vector

  • Vector field descriptions

  • Editing a vector

  • Importing a holiday table

  • Editing a service hours table

  • Adding a vector routing table

  • Editing a vector routing table

  • Viewing workflow logs

  • Searching workflow logs

  • Viewing transaction logs

  • Searching transaction logs

  • Admin Portal icons

For Release 3.7, added the following sections:

  • Adding multiple stations to a user

  • Renaming user resources

  • Deleting a station from user resources

  • Managing bundle for a station

  • Editing a variable

  • Variables field descriptions

  • Exporting variables

  • Adding an announcement

  • Add announcement field descriptions

  • Editing an announcement

  • Deleting an announcement

  • Exporting announcements

  • Changing the language for Admin Portal

  • Sorting a list

1

October 2022

Release 2.0 document.