During migration, you can connect the AE Services server from your previous contact center to the Routing Core Server. You can use the existing configuration on the external AE Services server for connection to CTI applications.

External AE Services runs on a separate Linux server and integrates with Avaya Contact Center – Extended Capacity. The external AE Services server supports the CVLAN, TSAPI, DMCC, and DLG services. You can also migrate the external AE Services security database objects to the internal AE Services server.