Check if the agent endpoint displays the VuStats information. For more information about VuStats, see the feature overview section in Avaya Contact Center – Extended Capacity Solution Description.
Before you begin
Ensure that you configured VuStats data types. For more information, see Administering Avaya Contact Center – Extended Capacity.
Ensure that the agent endpoint has the VuStats button.
Procedure
Log in to the agent endpoint with the agent credentials.
On the agent endpoint, press VuStats.
The endpoint displays the statistic details for agents and skills.
