Verifying endpoint registration

Last Updated : Oct 20, 2022 |

About this task

Use the Maintenance Shell to verify if the migrated endpoints are registered to Avaya Contact Center – Extended Capacity. You can check the registration of multiple endpoints simultaneously.

If the endpoints are not registered to Avaya Contact Center – Extended Capacity, you can register the migrated endpoints back to your previous contact center.

Before you begin

  • Log in to the endpoints to verify registration.

  • Log in to the Configuration Server web portal as a system administrator.

Procedure

  1. On the Configuration Server web portal, click Contact Center Administration.
  2. Click Maintenance Shell.

    The Configuration Server displays the Maintenance Shell console.

  3. Log in to the Maintenance Shell with the system administrator credentials.
  4. On the Maintenance Shell console, run the following command:

    mtc list station

    The command displays a list of logged-in endpoints.

  5. Verify that the command output displays the endpoints in to which you are logged.