Logging in to the Configuration Server web portal

Last Updated : Jul 07, 2022 |

About this task

Log in to the Configuration Server to import data of your previous contact center and manage the Avaya Contact Center – Extended Capacity configuration.

Before you begin

  • Ensure you have the latest version of Google™ Chrome, Microsoft Edge, Mozilla Firefox, Opera, or Safari.

  • Obtain the Configuration Server IP address, port, login, and password from the implementation personnel or Avaya support.

Procedure

  1. In your browser, enter the Configuration Server IP address and port number in the following format:

    https://<Configuration Server IP address>:8201

    In the geo-redundant HA deployment, enter the virtual IP address and port number of the Configuration Server.

  2. In Username or email, type the username or email configured for your account.
  3. Click CONTINUE.
  4. In Password, type the provided password.
  5. Optional Click the Hide icon to view the entered password.
  6. Click LOGIN.

    The Configuration Server directs you to the App Launcher screen and displays login information, such as login time and number of previous login attempts.

  7. Click one of the following:

    • System Administration: To manage tenants and Routing Core servers.

    • Contact Center Administration: To configure contact center objects and global settings.