Endpoint migration verification

Last Updated : Oct 15, 2021 |

After migrating data from your previous contact center and registering endpoints to Avaya Contact Center – Extended Capacity, you must verify endpoint migration. The endpoint migration verification includes the following:

  • Endpoint login verification

  • Endpoint registration verification

  • Button assignment verification

  • Verification of calls between endpoints

You must consider the number of endpoints to verify. The number of endpoints to verify depends on the number of endpoints that you migrate per phase. When you migrate a smaller number of endpoints per phase, you can verify all the migrated endpoints. When you migrate a large number of endpoints, such as more than 200, Avaya recommends you to use 10% of the migrated endpoints for verification.