Depending on the hybridVoiceAgent license type, permissions are automatically enabled. If required, you can provide all or specific permissions for the administrator or agents to access the console and applications.
From Admin Portal, go to ResourcesInfinity User Profile.
ADDITIONAL INFORMATION:
Admin Portal displays the list of existing Avaya Infinity™ user profiles.
From the Server list, select the required Avaya Infinity™ server to filter the list.
Find an Avaya Infinity™ user profile to update and click the Edit icon.
From the Action list, select Permissions.
Select the Console Add All check box to provide all or specific permissions to access the Avaya Infinity™ console.
ADDITIONAL INFORMATION:
To provide specific console permissions, you can enable or disable the following fields:
Portal
Account
Integrations
CX
Voice
Workflows
Queues
Select the Application Add All check box to provide all or specific permissions to access the Avaya Infinity™ applications.
ADDITIONAL INFORMATION:
To provide specific application permissions, you can enable or disable the following fields:
