Music on hold field descriptions

Last Updated : Feb 18, 2025 |
Prolog information
Name
Description
CM
The name of Communication Manager associated with the music on hold entry.
TN
The administered tenant number for the music on hold entry.
TN Description
A description of the tenant. This field is unavailable if not provisioned in Communication Manager.
Music Source
The source for the music on hold entry. The available options are the following:
  • ext: Audio source extension for a single or group audio source.
  • group: A music on hold analog group number.
  • port: An analog or auxiliary trunk source location.
Type
The type of treatment administered for the music on hold entry. You can configure only one music on hold entry with the Music Type as tone. The available options are the following:
  • none: The audio is not classified.
  • music: The audio is treated as music.
  • tone: The audio is treated as tone.
Announcement
The extension number of an announcement. You can select a value from the six extensions that Admin Portal provides when you type any value in this field.
Description
A description of the administered music on hold entry. You can enter up to 20 alphanumeric characters.
Location
The location associated with the music on hold entry.
Org Unit
The organization unit associated with the music on hold entry.
Public Resource
The Public Resource field indicates whether the resource is public. The following are the options:
  • Yes
  • No