Resetting the AD user password

Last Updated : Mar 17, 2026 |
Prolog information
Metadata
Keywords:
Note:
By default, the Reset AD Password button is disabled. To enable the Reset AD Password button, contact Avaya.
  1. From Admin Portal, go to UsersManage.
  2. Find the existing user resource to reset the AD password and click the Manage User Resources icon.
    STEP RESULT:
    Admin Portal displays the Manage User Resources page.
  3. Click Reset AD Password.
    STEP RESULT:
    Admin Portal displays the Reset AD Password: <User ID> page.
  4. In New Password, type a new password for the user.
  5. In Confirm Password, retype the new password.
  6. Click Submit.
    STEP RESULT:
    Admin Portal resets the user's password.
Related links
Editing user resources