The name of Communication Manager associated with the VDN.
Extension
The VDN extension.
Location
The location assigned to the VDN.
Org Unit
The organization unit assigned to the VDN.
Public Resource
The Public Resource field indicates whether the resource is public. The following are the options:
Yes
No
Template
The VDN template.
Name
The unique name for the VDN without any space. For example, SVSL1.
VDN of Origin Annc Extension
The extension of the VDN of Origin Announcement.
TN
Tenant number.
For this release, the value must be 1.
VDN Timed ACW Interval
The timed ACW interval for the VDN.
After Xfer or Held Call Drops
This field puts an auto-in agent into the Timed ACW mode when an ACD or DAC call on hold drops or the call is transferred and the Timed ACW feature is active. This replaces the Available mode.
Yes: Communication Manager places an agent in the Timed ACW state if a caller on hold disconnects or the call is transferred, in addition to the existing conditions for Timed ACW.
No: Communication Manager continues with the existing operation. This is the default value.
1st Skill
The 1st skill number to assign.
COR
The value to assign a class of restriction to the VDN.
2nd Skill
The 2nd skill number to assign.
Vector
A vector number.
3rd Skill
The 3rd skill number to assign.
Return Destination
The VDN extension number to which an incoming trunk call is routed if it returns to vector processing after the agent drops the call. When Meet-me Conferencing is disabled, this field follows VDN override rules when the system changes the active VDN for a call.
Call Origin
The Call Origin field is applicable only if you enter a VDN extension in the Return Destination field. Use this field to administer the types of calls that will be redirected to the extension in the Return Destination field when the destination is released.
external: Applies VDN Return Destination only to incoming external trunk calls directly to the VDN. This is the default setting.
internal: Applies VDN Return Destination only to internal calls that have not been through vector processing. Internal calls for this purpose include trunk calls that are transferred, forwarded, or covered to the VDN or ASAI routed.
both: Applies VDN Return Destination to both internal and external calls.
V1 - V9 Description
A description of a variable.
V1 - V9 Assignment
A variable assigned to the vector directory number.
Note:
From Release 3.9, the Identifier field is renamed to Extension.
