Creating a new support request

Last Updated : Jun 25, 2021 |
Prolog information
Metadata
Keywords:
Before you begin
  • Log in to the Avaya network to use the Jira software.
  • Request for access to the INFOSOLUTIONS project.
  1. Go to the Infosolutions Jira project.
  2. Click Create.
  3. Provide the issue type, priority, and severity of the issue.
  4. In Components, select an appropriate value.
    ADDITIONAL INFORMATION:
    See Create the DITA support ticket.
  5. Click Create.
    STEP RESULT:
    The form is submitted and the assignee is notified of the issue.
Figure: Create a DITA ticket in Jira
Jira ticket example
Related links
Create DITA support ticket