The following are the primary reasons why the Avaya Global Information Solutions (GIS) team moved to an XML environment:
Separate content from presentation
In an XML environment, the creation of the content is separated from the presentation of that content, which provides the following benefits:
-
Writers work with greater efficiency when they no longer have responsibility for presentation.
-
Common look and feel is achieved because the production system applies presentation styles rather than individual authors.
-
Content is easier to include in multiple information products.
-
Translations costs are reduced because multiple outputs are derived from the same source and content production is done by the production system rather than by translations vendors.
-
Presentation is out of the way until it is needed.
-
Vendor independence; no conversion required to move to another vendor.