1

Obtain information for the existing Avaya Breeze® platform servers.

See

1. Obtaining the configuration information
2. Customer configuration information for OVA reinstallation upgrades

2

Before upgrading Avaya Breeze® platform, upgrade the following in this order as needed:

1. System Manager 10.1.2 or later, if you are going to migrate to Breeze 3.9.0.0

2. System Manager 10.1.3.2 or later, if you are going to migrate to Breeze 3.9.0.2

3. System Manager 10.1.3.6 or later, if you are going to migrate to Breeze 3.9.0.3

4. ACM 9.1.0.1

Refer to Upgrading Avaya Aura® System Manager, Upgrading Avaya Control Manager documentation available on the Avaya Support website at https://support.avaya.com

3

Change the state of the cluster you are upgrading to Deny New Service.

See Setting Cluster State to Denying.

4

Apply Breeze EM 3.9.0.x patch on SMGR, if you are going to migrate to Breeze 3.9.0.x

See Running the upgradeSolution script for System Manager. Refer to Deploying Avaya Breeze® platform documentation available on the Avaya Support website at https://support.avaya.com

5

If using a cluster database, load and install the clusterDBMigrationService 3.9.0.x on cluster. This service is pre-loaded on the Breeze 3.9 EM and versioned as a 3.9 snap-in. However, the snap-in is compatible and intended to be installed on 3.8.1.1 and earlier Breeze clusters.

See Installing the cluster database migration service.

6

Download the Avaya Breeze® platform OVA and patch file (if required) from PLDS.

7

Verify that the enrollment password has not expired.

See Verifying the enrollment password status.

8

If the cluster database is enabled, take a backup which will use the clusterDBMigrationService-3.9.0.x to update the schema for use with 3.9.0.x

See Backing up the cluster database.

9

Remove all Avaya Breeze® platform servers from the cluster.

See Removing the existing servers from the cluster.

10

Shut down all the existing servers in the cluster.

See Shutting down the existing servers.

11

Deploy new Breeze nodes using the new release OVA. Breeze 3.9 requires an additional 2GB of memory per deployment profile. The presented profiles reflect this information.

See Deploying the replacement upgrade release servers.

12

You must configure all customized resources (cpu/memory/disk sizes) again after you install the Avaya Breeze® platform OVA.

Breeze 3.9.0.0/3.9.0.1/3.9.0.2/3.9.0.3 require an additional 2GB memory per profile due to running with RHEL 8. If you have not updated your Breeze since 3.9.0.0/3.9.0.1, in addition to this you are also adding 5GB for disk. All profiles have been increased to support this additional memory requirement and disk requirement.

13

Power on Breeze nodes.

Power on one-by-one and ensure initTM command completed before power on the next one. By default, the initTM command is ran in the first time machine powers on. If there is an error or having incorrect server information, re-run initTM command and correct information.

14

Change the customer password on first login.

See Changing the customer password on first login.

15

Install the patch file if required.

See Installing the upgrade patch if required.

16

Verify data replication between System Manager and Avaya Breeze® platform.

See Verifying replication status.

17

Remove the clusterDBMigrationService 3.9.0.x

See Removing the cluster database migration service.

18

Uninstall all old services from the clusters.

See Uninstalling all services from the clusters.

19

Delete all old services from System Manager.

See Deleting all services from System Manager.

20

Load the latest versions of WSfE services in System Manager.

See Loading SVARs in System Manager.

21

Assign latest versions of all services to the cluster.

See Assigning latest versions of all services to the cluster.

22

Edit the cluster and clear the Pre-3.8.1 Cluster cluster attribute if set.

See Editing the cluster attributes.

23

Configure WSfE services attributes.

See Setting cluster services attributes manually.

24

Add the new servers to the cluster.

See Adding the new servers to the cluster.

25

Select Enable Database Auto Switchover(Elements > Avaya Breeze® > Cluster Administration).

This is only required for multi-node clusters with a cluster database.

26

Run Avaya Breeze® platform maintenance tests for each server in the cluster.

See Running maintenance tests. Resolve errors before proceeding.

27

Verify the status of each of the new servers.

See Verifying the status of the new servers.

28

Restore UCA database 3.8.1.1

See Restoring the cluster database.

29

Import LDAP certificate to Breeze nodes.

See Configuring LDAP server certificates for Avaya Breeze platform nodes.

30

Configure common certificate.

See

1. Creating the common certificate
2. Importing the authorization certificate

31

For a multi-node cluster, reboot the cluster.

See Rebooting a cluster

32

Set the cluster state back to Accept New Service.

See Setting Cluster State to Accepting.

33

Verify the Avaya Breeze® platform SIP entity link with Session Manager.

See Verifying the Avaya Breeze platform entity link connection.

34

Test Avaya Breeze® platform snap-ins to verify that they are functioning correctly.