Viewing Oceana Monitor Service pages

Last Updated : Oct 23, 2023 |
Prolog information
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The Oceana Monitor Service includes two pages that provide you with information about the status of the clusters and services in your Avaya Workspaces for Call Center Elite solution.
The Oceana Services Overview page provides the following information about each snap-in in your Avaya Workspaces for Call Center Elite solution:
  • Name of the snap-in
  • Symbol specifying whether Oceana Monitor Service has detected the snap-in
    • The symbol indicates that Oceana Monitor Service has detected the snap-in.
    • The symbol indicates that Oceana Monitor Service has not detected the snap-in.
  • Version of the snap-in
  • Name of the cluster where the snap-in is installed
  • Latest Heartbeat message of the snap-in
    The Heartbeat message includes the node reporting the Heartbeat, the status level of the Heartbeat (OK, WARN, ERROR), and the time since the last update. Heartbeat background indicates the status of the Heartbeat.
The Monitor Service page provides the following information about the Avaya Workspaces for Call Center Elite cluster:
  • Name of the cluster
  • IP address of the cluster
  • Number of nodes in the cluster
  • IP address of each node of the cluster
  • Cluster view of the snap-ins installed
  • View of snap-in lifecycle messages
When you click the cluster node, the Monitor Service page displays the following buttons:
Button name
Description
Show Node Details
Displays information about the nodes of the cluster.
Show Grid Info
Displays the following information about the processing units of the cluster:
  • Name of the processing unit
  • Embedded space of the processing unit
  • Number of instances
  • Type of the processing unit
  • Status of the processing unit
Show Cluster Messages
Displays the service messages for all the snap-ins installed on the cluster.
Show Service Details
Displays the following information about each of the snap-ins installed on the cluster:
  • Name of the snap-in
  • Version of the snap-in
  • Service messages of the snap-in
This procedure describes how to access the Overview and Monitor Service pages.
  1. To access the Monitor Service page, in your web browser, enter the following URL:
    ADDITIONAL INFORMATION:
    https://<Cluster IP>/services/OceanaMonitorService/monitor.html
  2. On the Monitor Service page, click the cluster node to view the information about the cluster.
  3. To access the Oceana Services Overview page, in your web browser, enter the following URL:
    ADDITIONAL INFORMATION:
    https://<Cluster IP>/services/OceanaMonitorService/services.html