When a request is made between a client and a third-party server, an authorization token is passed with the request. The authorization is handled by the Avaya Breeze® platform nodes on the cluster that hosts AuthorizationService. Avaya Workspaces is an example of a client, and Avaya Aura® Device Services is an example of a third-party server. You must import the Avaya Breeze® platform Authorization Certificate on these servers if they are part of your solution.

By default, each Avaya Breeze® platform node in the cluster has a different Authorization Identity Certificate and when load balancing is enabled between the nodes, some requests can be rejected. Therefore you must first replace the Authorization Identity Certificate on each Avaya Breeze® platform node with a single System Manager-generated Identity Certificate, and then import this common certificate on any servers in your solution that require this Identity Certificate.

This chapter includes procedures describing how to create the common certificate, import it onto Avaya Breeze® platform nodes, and export it from Avaya Breeze® platform.