On the Avaya Aura® System Manager web console, click ElementsAvaya Breeze®Cluster Administration.
On the Cluster Administration page, click New.
On the Cluster Editor page, select the General tab.
In the Basic section, perform the following steps:
In the Cluster Profile field, select Customer Engagement.
In the Cluster Name field, enter a unique cluster name.
STEP RESULT:
The name must be a string of Alphanumeric characters. For example, ProvisioningCluster.
In the Cluster Group field, select a cluster group.
ADDITIONAL INFORMATION:
Important:
Select the same cluster group for all clusters of Avaya Workspaces for Call Center Elite and ensure that you do not use the selected cluster group for any non-Avaya Workspaces for Call Center Elite cluster.
Leave the Cluster IP field blank.
Leave the Cluster Fully Qualified Domain Name field blank.
In the Description field, enter a description for the cluster.
ADDITIONAL INFORMATION:
Note:
Provisioning Cluster does not require any Avaya Breeze® platform node. Therefore, you must skip the Servers tab.
On the Cluster Editor page, select the Services tab.
STEP RESULT:
The system automatically adds the CallEventControl and EventingConnector SVARs to the Assigned Services list.
In the Available Services list, click the plus sign (+) on the OceanaConfiguration SVAR to add the SVAR to Provisioning Cluster.
Click Commit.
STEP RESULT:
The system prompts you to ensure that you restart all Avaya Breeze® platform nodes before placing the cluster into the Accept New Service state.
