Loading SVARs in System Manager

Last Updated : Jan 10, 2024 |
Prolog information
Metadata
Keywords:
Use this procedure to load the following Avaya Breeze® platform Service Archive (SVARs) of the Avaya Workspaces for Call Center Elite clusters in System Manager:
Cluster name
SVAR
Avaya Workspaces for Call Center Elite Cluster 1
  • CallServerConnector
  • UCAStoreService
  • UCMService
  • OceanaMonitorService
  • MetricbeatService
  • PacketbeatService
Avaya Workspaces for Call Center Elite Cluster 2
  • AuthorizationService
  • UnifiedAgentController
  • OceanaMonitorService
  • MetricbeatService
  • PacketbeatService
Provisioning Cluster
OceanaConfigurationService
Note:
For Avaya Workspaces for Call Center Elite solutions that support up to 1000 agents, you must load all of the SVARs on Avaya Workspaces for Call Center Elite Cluster 1.
Before you begin
  • Remove the older SVAR versions.
  • Download the latest SVAR versions.
  1. In System Manager, click ElementsAvaya Breeze®Service ManagementServices.
  2. On the Services page, click Load.
  3. In the Load Service dialog box, do the following:
    1. Click Browse.
    2. Select the SVAR and click Open.
    3. To load multiple SVARs at the same time, repeat steps a and b for each SVAR.
      ADDITIONAL INFORMATION:
      Note:
      You can select up to 50 files or a maximum file size of 3 GB.
    4. Click Load.
  4. In the Accept End User License Agreement dialog box, click Accept.
    ADDITIONAL INFORMATION:
    If you load multiple SVARs at the same time, you must click Accept for each SVAR.
  5. On the Services page, verify that the state of the SVARs is Loaded.