Logging in to Avaya Control Manager

Last Updated : Oct 23, 2023 |
Prolog information
Metadata
Keywords:
Use this procedure to log in to Avaya Control Manager to administer Avaya Workspaces for Call Center Elite resources.
Before you begin
Install SSL certificates on the Avaya Control Manager server. For more information, see Avaya Control Manager documentation.
  1. In your web browser, enter the following URL:
    ADDITIONAL INFORMATION:
    https://<acccm_hostmame>/ACCCMPortal
    <acccm_hostname> is the host name of the Avaya Control Manager server.
  2. On the Avaya Control Manager login page, perform the following steps:
    1. In the Username field, enter the user name.
      ADDITIONAL INFORMATION:
      The initial user name is itnv.
    2. In the Password field, enter the password.
      ADDITIONAL INFORMATION:
      The initial password is itnv.
    3. Click Login.
      STEP RESULT:
      The system prompts you to change the password.
  3. Change the password.
  4. Log in to Avaya Control Manager using your new credentials.