Configuration and deployment details

Last Updated : Jan 10, 2024 |
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The following table lists the configuration and deployment details that you must know before deploying and commissioning the Avaya Workspaces for Call Center Elite solution.
Component
Name
Your value
Avaya Aura® Communication Manager
Release
Avaya Aura® Communication Manager
IP address
Avaya Aura® Communication Manager
User Name
Avaya Aura® Communication Manager
Password
Avaya Aura® Communication Manager
SAT Password
Avaya Aura® Communication Manager
Hunt Group number
Avaya Aura® Communication Manager
CTI-Link number
Avaya Aura® Communication Manager
VDNs used by Avaya Workspaces for Call Center Elite
Avaya Aura® Communication Manager
Vectors used by Avaya Workspaces for Call Center Elite
Avaya Aura® System Manager
Release
Avaya Aura® System Manager
Hostname
Avaya Aura® System Manager
Management IP address
Avaya Aura® System Manager
LDAP Server IP address
Avaya Aura® Session Manager
Management IP address
Avaya Aura® Session Manager
Security IP address
Avaya Aura® Session Manager
Release
Avaya Aura® Session Manager
Hostname
Avaya Aura® Application Enablement Services
Release
Avaya Aura® Application Enablement Services - Server 1
Hostname
Avaya Aura® Application Enablement Services - Server 1
Management IP address
Avaya Aura® Application Enablement Services - Server 1
Switch CTI Link Number
Avaya Aura® Application Enablement Services - Server 2
Hostname
Avaya Aura® Application Enablement Services - Server 2
Management IP address
Avaya Aura® Application Enablement Services - Server 2
Switch CTI Link Number
Avaya Control Manager
Release
Avaya Control Manager
Hostname
Avaya Control Manager
IP address
Avaya Control Manager
Location
Avaya Control Manager - Standalone Microsoft SQL Server
IP address
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 1
Hostname
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 1
Management IP address
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 1
Security IP address
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 2
Hostname
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 2
Management IP address
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 2
Security IP address
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 3
Hostname
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 3
Management IP address
Avaya Workspaces for Call Center Elite cluster 1 - Avaya Breeze® platform node 3
Security IP address
Avaya Workspaces for Call Center Elite cluster 1
Cluster IP address
Avaya Workspaces for Call Center Elite cluster 1
Primary System Manager IP address
Avaya Workspaces for Call Center Elite cluster 1
Enrollment Password
Avaya Workspaces for Call Center Elite cluster 2 - Avaya Breeze® platform node 1
Hostname
Avaya Workspaces for Call Center Elite cluster 2 - Avaya Breeze® platform node 1
Management IP address
Avaya Workspaces for Call Center Elite cluster 2 - Avaya Breeze® platform node 1
Security IP address
Avaya Workspaces for Call Center Elite cluster 2 - Avaya Breeze® platform node 2
Hostname
Avaya Workspaces for Call Center Elite cluster 2 - Avaya Breeze® platform node 2
Management IP address
Avaya Workspaces for Call Center Elite cluster 2 - Avaya Breeze® platform node 2
Security IP address
Avaya Workspaces for Call Center Elite cluster 2
Cluster IP address
Avaya Workspaces for Call Center Elite cluster 2
Primary System Manager IP address (same value as Avaya Workspaces for Call Center Elite cluster 1)
Avaya Workspaces for Call Center Elite cluster 2
Enrollment Password (same value as Avaya Workspaces for Call Center Elite cluster 1)