Deployment Type

The type that determines the deployment size for the installation.

For Avaya Workspaces for Call Center Elite deployment that supports up to 1000 agents, select Elite Small.

For Avaya Workspaces for Call Center Elite deployment that supports up to 7500 agents, select Elite Large.

Locale

The locale or language for the installation.

Secure Communications

The attribute that enables or disables the secure communications across the clusters in the installation. For https-only and wss-only connections across the clusters, select Enabled.

Allow Tokenless Access

The attribute that enables the requests to access resource end-points without any authorization token.

To enable tokenless access, retain the default value False.

Common Cluster

To set this attribute, select Avaya Workspaces for Call Center Elite Cluster 1.

Unified Agent Cluster

The cluster that hosts Unified Agent Controller service.

• For Avaya Workspaces for Call Center Elite deployment that supports up to 1000 active agents, select Avaya Workspaces for Call Center Elite Cluster 1.
• For Avaya Workspaces for Call Center Elite deployment that supports up to 7500 active agents, select Avaya Workspaces for Call Center Elite Cluster 2.

Cluster Monitor 1

The first cluster that you want to monitor through OceanaMonitorService.

To set this attribute, select Avaya Workspaces for Call Center Elite Cluster 1.

Cluster Monitor 2

The second cluster that you want to monitor through OceanaMonitorService.

To set this attribute, select Avaya Workspaces for Call Center Elite Cluster 2.

Authorization Required to access Oceana Manager

The attribute that mandates authentication to access the Oceana Manager pages. This requires a snap-in reboot to take effect.

To set this attribute, select True.

Disaster Recovery Mode

The geo-redundancy mode for this system. For a standalone deployment, set this to Standalone. For a geographical disaster recovery deployment, set this attribute to Geo Primary on the primary site, and Geo Secondary on the secondary site.

Geo-Redundant Common Cluster

A mandatory attribute configured on a geographical disaster recovery deployment.

Keystore file name

Certificate name of the geo-redundancy keystore.

Keystore password

The password of the geo-redundancy keystore.

Voice Provider Id

The name of the Voice provider (Type:CM) that you plan to configure in Avaya Control Manager.

Application Enablement Services' IP addresses

The IP address of the Application Enablement Services server that you plan to connect to Avaya Aura® Communication Manager through a TSAPI link.

If two instances of Application Enablement Services are used for HA, click the plus sign (+) and add the second instance of Application Enablement Services.

Communication Manager Connection Name on Application Enablement Services

The name of the Avaya Aura® Communication Manager switch connection that you plan to configure on Application Enablement Services.

If two instances of Application Enablement Services are used for HA, the same name must be configured for both instances.

AES user

The user name of the Application Enablement Services account.

If two instances of Application Enablement Services are used for HA, the same user name must be configured for both instances.

AES user password

The password of the Application Enablement Services account.

If two instances of Application Enablement Services are used for HA, the same password must be configured for both instances.

Log Upload Location

The location of the shared network folder that all Unified Agent clients can access to upload the logs when the agents select the Upload option.

Unified Agent clients are the clients that are running remotely on the agent’s computer.

AADS FQDN

The Avaya Aura® Device Services (AADS) FQDN, which the Avaya Workspaces address book uses to search for enterprise directory contacts using LDAP.