With DITA, reuse is not limited to single-sourcing multiple types of output from the same source topics. Reuse allows you to create a chunk of content in one topic and reuse that content in multiple topics, DITA maps, or patterns, even across several projects. A reusable chunk of content can be a component with multiple topics, a single topic, or a content element within a topic.
Implemented properly and consistently, this strategy provides the following benefits:
Simplifies and reduces the time required for maintenance of content with automatic updates when the source content is modified.
Eliminates the possibility of contradictory information in documentation caused by inconsistently applied updates.
Enhances usability and user comprehension with more standardized wording.
Reduces localization costs with fewer unique words to translate.
Allows for a more balanced division of responsibility between writers on a project.
You can also incorporate content from other documentation sets, if those other projects are in DITA. For example, the Avaya one-X® Portal implementation requires configuration of Communication Manager and Modular Messaging. If documentation for those two products was in DITA, Implementing Avaya one-X® Portal could reuse the appropriate topics, instead of sending users out to find the content in the other documentation sets.
Note:
If you implement reuse in a way that is not mentioned in these guidelines and examples, share this information with the rest of the team. We all benefit from increased reuse.