Conref errors appear in the Publication Manager preview

Last Updated : Oct 22, 2019 |

You might see the following conref unresolve error message:



Conref error indicating that the conref cannot be resolved

The error typically caused due to one of the following reasons:

  • When you do not select the correct version of the referenced topic that has the ID in your publication.

  • When the ID has been removed from the referenced topic.

Solution

Procedure

  1. In Publication Manager Content tab, click the arrow sign before the topic name that has the conref error.

    Publication Manager displays Topics and Conrefs within the topic.

  2. Expand the Conrefs folder to view the topics being reused from.
  3. Select the first topic listed under Conrefs to display the versions in the upper-right corner of the Content tab.
    The picture shows a topic expanded with the Topics and Conrefs folders displayed in the Publication Manager Content tab
  4. Validate that you are using the correct version of the topic and select a different version if necessary.
  5. Repeat steps 3 and 4 if multiple topics are listed within Conrefs.
  6. Validate that the conrefs are resolved correctly in the preview.