Directories appear to be empty

Last Updated : Jul 11, 2013 |

If you try to view the contents of a directory, like a topic directory, and it appears to be empty even though you know there’s content in it, there are a couple of possible reasons:

  • You’ve got the wrong type selected in the Objects of type menu.

  • There’s an issue with the permissions of the folder and you don’t have permissions to view the files.

Procedure

  1. In the Tridion Docs repository, navigate to the directory that appears empty and do the following:
    1. Refresh the directory.
    2. Check that the Objects of type menu at the bottom of the right side of the page is set to All.
  2. If this does not solve the issue, submit an issue to the Infosolutions project because the cause could be a permissions issue.