Role in product content
Structure topics support tasks in information domains where tasks can be concretely described. Structure topics gain more importance in information domains that do not lend themselves to task-oriented content.
This information is also an Avaya specialization. Before deciding to do that, we tried to classify this sort of information as either concept or reference. We found that equally convincing arguments could be given for either choice. At that point, we decided that the information was really its own type, so we created a specialization for it.