The following image is the high-level architecture of Avaya Oceana®:
Figure : 1. Avaya Oceana® architecture
Important:
Do not install any third-party or custom Service Archives (SVARs) on the Avaya Breeze® platform nodes and the clusters used in Avaya Oceana®.
These nodes and clusters are for the exclusive use of Avaya Oceana®.
Do not add the Avaya Breeze® platform nodes to the specified Avaya Oceana® clusters.
Do not use Context Store to store data for any other purpose. Instead, Context Store stores contextual data relating to work requests within Avaya Oceana®.