Using the Partial Team Request feature, you can send a work request to Work Assignment to return a successful result even if the number of available resources is less than the number of requested resources. This feature is applicable only when you use the Request Multiple Resources and Request Group of Resources features.

To use the Partial Team Request feature, you must set MatchType as Partial in the work request.

For example, if you request five resources and less than five resources are available, the response lists the number of available resources. Work Assignment notifies you with the WORK_UNFULFILLED response if you did not use Partial Team Request. This feature is useful for an emergency response scenario where the user wants to continue with any number of resources that are available.

If at least one resource is available, the request is successful.

If you do not set MatchType to Partial, Work Assignment uses the default value, Full. In this case, the system responds with a failed request if the number of available resources is less than the number of requested resources.

When using Engagement Designer as the client, you can set MatchType to Partial either in the input mapping or in the task properties.

If you configure both Partial and Full values in the work request, the value that you specify in the task properties takes precedence.