Enabling authorization in the Avaya Analytics server

Last Updated : Feb 13, 2023 |

About this task

Use this procedure to enable Authorization in the Avaya Analytics™ server if customers have enabled token-based access.

Procedure

  1. On the Avaya Control Manager webpage, click Configuration > Customer Engagement > Avaya Analytics™.
  2. On the Avaya Analytics Server List page, double-click the Avaya Analytics™ server.

    You can view the following details for Data Center 2 by clicking on the tabs on the Avaya Analytics Server Edit page:

    • Alias

    • API URL

    • Version

    • Enable Authorization

  3. Select Enable Authorization.
  4. In the Authorization Service URL field, enter the appropriate value.
  5. In the ACM instance on Breeze field, enter the appropriate value.
  6. Click Save.