Web voice and web video requirements

Last Updated : Feb 17, 2020 |

Web voice and video is an optional configuration in Avaya Oceana® deployments. You can skip these procedures if there is no web voice or video required in the solution.

The following are the requirements for web voice and web video:

  • Deploy the Web Voice and Web Video solution in Data Center 1 and Data Center 2 and ensure that each data center has its own Disaster Management Zone (DMZ).

  • Configure web and mobile clients with the FQDNs of the Authorization token service, AvayaMobileCommunications cluster, and Avaya Aura® Web Gateway server.

  • Configure DNS to map the FQDNs to the public addresses exposed on the active data center.

You can switchover a data center by changing the DNS mapping to the alternative data center. For example:

  • Initial DNS mapping in Data Center 1:

    • FQDN of the Authorization token service is mapped to the public address of the Authorization token service in Data Center 1.

    • FQDN of the Avaya Aura® Web Gateway server is mapped to the public address of the Avaya Aura® Web Gateway server in Data Center 1.

    • FQDN of the AvayaMobileCommunications cluster is mapped to the public address of the AvayaMobileCommunications cluster in Data Center 1.

  • DNS mapping for switchover in Data Center 2:

    • Change the DNS mapping of the Authorization token service FQDN to map to the public address of the Authorization token service in Data Center 2.

    • Change the DNS mapping of the Avaya Aura® Web Gateway server FQDN to map to the public address of the Avaya Aura® Web Gateway server in Data Center 2.

    • Change the DNS mapping of the AvayaMobileCommunications cluster FQDN to map to the public address of the AvayaMobileCommunications cluster in Data Center 2.