The Call Server Connector (CSC) snap-in is a Voice-only Service Provider interface to the underlying switching infrastructure. You must configure the CSC attributes for call control and agent control functions on DC1.
Procedure
Log on to Avaya Aura® System Manager.
Navigate to Elements > Avaya Breeze > Configuration > Attributes.
Click the Service Clusters tab.
Select the Provisioning Cluster for DC1.
Select the Oceana Configuration service.
In Voice Provider Id, enter the name of your voice provider configured in Avaya Control Manager.
In Application Enablement Services IP address, enter the IP address of the DC1 Application Enablement Services.
In Communication Manager Connection Name on Application Enablement Services, enter the name of your switch connection configured in Application Enablement Services.
In AES user, type the username of the user configured on Application Enablement Services for Avaya Workspaces for Call Center Elite connection.
In AES user password, type the password of the user.
Reboot the common cluster to enable the changes to CallServerConnector attributes.
