Use this procedure to restore and reconfigure multiple fields in Avaya Control Manager to point to local hostnames or IP addresses at Data center 1.
Procedure
Log in to Avaya Control Manager with an administrator user role.
On the Avaya Control Manager webpage, click Configuration > Avaya Oceana™ > Server Details.
Double-click the UCAServer instance.
Select the System Properties tab.
Expand Omni Channel.
In the Omni Channel Database Server field, type the hostname or IP address pointing to the Omnichannel server in Data center 1.
Note:
Enter the hostname of the VIP if using Omnichannel database mirroring. Otherwise, enter the name of the Omnichannel database server as administered in the HTTPS certificate installed on the Omnichannel database server. However, for lab deployments customers you can use IP address.
In the Workspaces field, type the Welcome Page URL for Data Center 1 operations.
In the Workspaces field, type the Widget Web Server URL link for Data Center 1 operations.
